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My AI Front Desk (now Frontdesk)
An AI front desk that goes beyond the phone: voice, web chat, SMS, and forms drawing from one credit pool, with a built-in CRM. Recently rebranded from My AI Front Desk to Frontdesk on the vendor's own site — same product, new name on the door.
DIRECT LINK NOT YET TESTED
Link type: DIRECT — we have no affiliate relationship with this vendor yet, so the link below pays us nothing. When that changes, the badge on this page changes to AFFILIATE. That badging is the deal, on every tool page we publish.
What it does (vendor-stated)
- AI receptionist across voice, chat, SMS, email, and web forms, billed from a shared credit pool
- Built-in CRM and follow-up sequences, so it is a front-office system, not only an answering service
- Zapier connection available on the Business tier for outside software
- White-label partner program is a large part of its business — many agencies resell it (worth knowing whose support you're actually buying)
Feature claims above are the vendor's own, from its published materials — not our test results.
Published pricing — checked October 2026
| Plan | Published price | What's included |
|---|---|---|
| Basic | $20/month ($16 annual) | Chat/SMS/forms and workflow tools — published with zero voice minutes |
| Business-in-a-Box | $99/month ($79 annual) | 200 voice minutes plus the full channel set; extra credits auto-reload at $10 per 1,000 |
| Partner / Enterprise | Custom | API access, custom integrations, lower per-minute rates |
Credit-based, not plan-minute simple: voice, chat, and SMS all draw from the same pool, so a chat-heavy month eats phone allowance. The $20 tier is real but does not answer the phone — voice starts at the $99 tier.
Works with the software you already run?
Its own CRM is the center of gravity; outside connections run through Zapier (Business tier). No native Jobber, ServiceTitan, or Housecall Pro integration is published (checked October 2026).
Questions to ask before you buy
- How many credits does one voice minute actually consume, and where do I watch the pool?
- What does a 400-minute month cost all-in, in writing?
- Am I buying from Frontdesk directly or from a reseller — and who supports me?
Pricing checked October 2026 against the vendor's published plans. Found a price change or an error? That is exactly what our public changelog exists for — the correction lands in the newsletter's "One More Thing" section.